Frequently Asked Questions
Everything you need to know about your CocoBeauty journey.
Are CocoBeauty products cruelty-free?
Yes, we are committed to ethical beauty. All CocoBeauty products are 100% cruelty-free and are never tested on animals at any stage of production.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return gently used products for a full refund or store credit.
Do you offer international shipping?
Absolutely! We ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your location.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
Are your ingredients safe for sensitive skin?
Most of our products are formulated with natural ingredients and are dermatologist-tested. However, we recommend checking the full ingredient list on each product page or performing a patch test before full application.